Charter of Rights & Responsibilities for Home Care
On 1 July 2019, a single Charter of Aged Care Rights (the Charter) came into effect. It replaced previous charters of care recipients’ rights and responsibilities.
Cancellations & Non Attendances Policy
JCS policy for client cancellations, non attendance of a service, or not being at home for the agreed time of service. View Policy
Contributions and Fees Policy
JCS policy to ensure an equitable approach to determining client contributions for CHSP funded programs and services that ensures compliance with the National CHSP Client Contribution Framework to safeguard clients by maintaining fees to a minimum that is consistent with the level of services they receive. View Policy
Health & Safety Policy Statement
The safety and welfare of our people is our most important value. We are determined to operate our business so as to ensure that all our employees, volunteers, clients and contractors and the communities in which we operate are kept free of injury and illness. To view our Work, Health & Safety Policy Statement, click here